30-Day No Risk Trial Period
We know you're going to love your new bidet, but if for any reason you don't, we'll give you your money back within 30 days of your purchase, less the original shipping cost (averages $30).
To obtain this 30 day Risk-Free Trial, purchase one of the listed bidet seats below. The seats that are eligible for this program are also noted in their product descriptions on our website. From the date of purchase, you will have 30 days to use the seat in your home. If you're not completely satisfied and would like to return it, simply give us a call to obtain an RA number (return authorization), then ship it back to us via UPS or FedEx for a full refund less the original shipping cost.
- Alpha JX
- Blooming NB-R1063
- Brondell Swash 1000
- Novita BH 90/93
- Bio Bidet BB-2000
Program Details: 30 Day Risk Free Trial applies only to the seats listed in this category. All returns must be shipped via UPS or FedEx with insurance and have a Clear Water Bidets’ RA number. Returns received without an RA number will be subject to a 15% return charge. You are responsible for the return shipping costs, as well as the original shipping costs we incurred to send the seat to you. We will deduct the original shipping from your refund. Returns must be in good condition and contain all original parts and accessories. Please take care to ensure the loose parts will not scratch the bidet seat during shipment.
Returns received with missing parts or substantial damage beyond normal wear and tear will be subject to an additional fee (deducted from refund). One 30-day Trial Return per household. In the case of multiple bidet seats purchased by the same household, only one is eligible for this program. If you're not sure if you're going to like the bidet seat, please do not install the other seats until you've thoroughly tried the first one. Exchange/return requests due to customer error (ordered the wrong size seat for instance) will be handled differently and other fees may apply.